Product information
Commodity Digital Staff
Organize product information, assist in generating titles, details, categories and multi-language content, and submit to merchants for confirmation before listing.
AI businessDIGITAL WORKFORCE
Let digital employeesEnter the store operation process
Digital employees connect Kimi Mall's products, orders, customers and transaction processes, and assist in performing tasks within the rules and permissions set by merchants; important price changes, refunds, complaints and risk matters are still confirmed manually.
Store digital team4 digital employees online
Completed today86Executing12Waiting for confirmation5
order employee36 pending orders synchronized
Completecustomer service staff3 after-sales questions require manual confirmation
Confirmmarketing staffNew product promotion content is being prepared
ExecutingDIGITAL ROLES FOR MERCHANTS
What digital positions can be added to a merchant team?
Digital employees start with repetitive, frequent work with relatively clear rules, and divide and collaborate with existing employees.
order fulfillment
Order digital employee
Follow up on payment, inventory, shipping and distribution status, identify abnormal orders and remind corresponding personnel to handle them.
customer service
Customer service digital employee
Generate responses based on products, orders, and store rules, handle common inquiries, and transfer complex matters to manual labor.
marketing growth
Marketing Digital Staff
Prepare activity suggestions, promotion content and contact tasks based on products, inventory and customer conditions.
Transaction reconciliation
Reconciling digital employees
Organize transaction, refund, expense and settlement information and assist in generating reviewable operating and financial records.
HUMAN-CONTROLLED EXECUTION
Automated execution does not mean loss of control
Corporate rules, permission boundaries, and human confirmations combine to determine what digital workers can do and when they must be handed back to humans.
1receive tasksFrom a store, order, or merchant command2Call abilitySelect models, knowledge and business tools3Follow the rulesWork within set permissions and limits4Manual confirmationHandle refunds, price changes and exceptions5Record resultsResults returned to Kimi Mall operating system
DIGITAL WORKFORCE PRICING · USD
Subscribe by position and form a digital team
The price of digital employees includes job capabilities and basic AI quota; after the quota is exceeded, the price is purchased based on usage. Key approvals, knowledge base organization and system connections can be configured according to enterprise needs.
digital jobs
$69USD/monthCommodity Digital Staff
Product sorting, title, details, translation and classification
digital jobs
$99USD/monthCustomer service digital employee
Common inquiries, order inquiries, reply suggestions and labor transfer
digital jobs
$129USD/monthMarketing Digital Staff
Activity plan, content preparation, reach tasks and review
digital jobs
$129USD/monthOrder and after-sales staff
Order follow-up, exception identification and after-sales assistance
digital jobs
$169USD/monthBusiness Analyst Employees
Business daily report, inventory reminder, sales analysis and suggestions
Choose any 1 digital employee
Basic AI quota
Consulting planChoose any 3 digital employees
Shared knowledge base and approval process
Consulting planUp to 6 digital staff
Multi-store, workflow and operational analysis
Consulting planAll prices are in U.S. dollars and exclude applicable taxes. Implementation fees may be incurred for initial implementation, knowledge base compilation, proprietary workflow, API connection with third-party systems; the final formal service agreement shall prevail.